Contact Us

Before you write

• Payment taken but nothing unlocked? Open the order from My Library to refresh its status. Include your order ID if you write to us.
• Refunds: see the Refund & Cancellation Policy.
• Wrong or missing notes, errors in a question: use the comments on that page, or email us the link.

Grievance Officer

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, complaints about content, your account or your personal data can be sent to our Grievance Officer: support@1academy.in, Kolkata, West Bengal, India. We acknowledge complaints within 48 hours and resolve them within 30 days.

Policies: Terms of Use · Privacy Policy · Refund & Cancellation · Delivery Policy